Repair Guide

How to Repair Corrupted Word, Excel, PowerPoint and PDF Files Online (Free)

You double-click an important report and Word answers with an error. Or Excel says it found a problem with some content. The file may be damaged by an interrupted save, a bad download, a full disk or a USB drive that was pulled out too early. This guide shows how to try to repair a corrupted Word, Excel, PowerPoint or PDF file online with ToolTiny, what the repair log tells you, and what you can realistically expect to get back.

When Office Files Get Corrupted

First make a copy of the damaged file and work on the copy. Check the Recycle Bin, Windows Previous Versions, your cloud history and any backups too, because a good older version is always better than a repaired one.

Watch the Whole Process

The recording shows the errors in Word and Excel, repairs both files with ToolTiny and opens the results.

How to Repair a Corrupted Office File, Step by Step

  1. Recognize the problem

    The usual signs are an error as soon as you open the file. Word says Word experienced an error trying to open the file and suggests the Text Recovery converter. Excel says We found a problem with some content and offers to recover as much as it can.

    Word error message for a damaged file
    Word cannot open the file
  2. Do not overwrite the file

    If Excel offers recovery, you can try it, but keep a copy of the damaged original first. The repair tool never changes your original, so it stays available for other attempts.

    Excel message about a problem with some content
    Excel found a problem
  3. Open Repair Office File

    In the top bar open Document Tools and choose Repair Office File, or go to tooltiny.com/repair-office-file.html.

    Document Tools menu with Repair Office File highlighted
    Document Tools → Repair Office File
  4. Find the upload box

    The page is titled Repair Corrupted Office & PDF Files Online. Under the tags DOCX / DOC, XLSX / XLS, PPTX / PPT and PDF, the box says Drop your corrupted file here, or click to browse. We'll try to recover it. The limit is 50 MB.

    Upload box for a corrupted file
    Drop your corrupted file here
  5. Choose the damaged file

    Click the box and pick the file. We used a damaged Word report and, later, a damaged Excel workbook.

    Open dialog with the damaged workbook selected
    Pick the damaged file
  6. Click Repair File

    The file appears with its name and size, and the orange Repair File button becomes active. Click it.

    Damaged Word file ready to repair
    Damaged file ready
  7. Read the repair log

    A progress bar runs to 100% and the Repair Log lists what happened: the ZIP structure is readable, [Content_Types].xml and _rels/.rels were found, Fixed malformed XML: word/document.xml and Removed 1 broken file reference(s) from relationships. It ends with Repair complete - 2 issue(s) fixed.

    Repair log for the Word file
    Repair log
  8. Download the repaired file

    File repaired successfully! shows the number of fixed issues and the new name, Sale-document_repaired.docx. Click Download Repaired File and save it, or Repair Another to continue with a second file.

    Save As dialog with the repaired file name
    Save the repaired file
  9. Find the new file

    The repaired copy sits next to the original with _repaired added to its name. The original is untouched.

    Folder with the original and the repaired Word file
    Original and repaired file

What You Get Back: Two Real Examples

We damaged the files on purpose by cutting off the end of the main XML part, which is what happens when a save is interrupted. Both were then repaired with the steps above.

Word document

The repaired file opened in Word (in Protected View, because it came from the internet) with the title, the introduction, the Summary list and the start of the results table. Everything after the point where the file was cut, including the rest of the table, could not come back, because that content no longer existed in the file.

Repaired Word document opened in Protected View
Sale-document_repaired.docx opens again

Excel workbook

The workbook was repaired with 1 issue fixed (Fixed malformed XML: xl/worksheets/sheet1.xml). Excel opened it and showed the header and the first rows with their totals; the last rows, which came after the damaged point, were missing.

Repair log for the Excel workbook
Repair log for the workbook
Repaired Excel workbook with recovered rows
The recovered rows in Excel

A repair can rebuild structure, but it cannot invent data that was never written to the file. The page says it clearly: severe corruption may result in partial recovery, and text is recovered before formatting and images. Always compare the repaired file with what you expect to see.

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Supported Files and Limits

TypeExtensionsWhat is checked
WordDOCX, DOCZIP structure, XML content, relationships, content types
ExcelXLSX, XLSSheet XML, relationships, references
PowerPointPPTX, PPTSlide XML, relationships, media references
PDFPDFThe document structure is rebuilt
OpenDocumentODT, ODS, ODPPackage and content structure

The maximum size is 50 MB. Old binary formats (DOC, XLS, PPT) are repaired with LibreOffice recovery. Empty files, completely invalid ZIP files and files without their core content cannot be repaired automatically, and the tool may answer that it could not fully repair the file.

Tips to Avoid Losing Files

Repair a damaged Office or PDF file

Upload the file, read the repair log and download the result. Free, no sign-up.

Open Repair Office File

Related ToolTiny Tools

Frequently Asked Questions

How do I repair a corrupted Word or Excel file online?
Open the Repair Office File tool, upload the damaged file, click Repair File and read the repair log. When it says File repaired successfully, click Download Repaired File and open the new file. The original is not changed and the new file is named with _repaired added.
Which files can be repaired?
DOCX and DOC, XLSX and XLS, PPTX and PPT, PDF and OpenDocument files (ODT, ODS, ODP), up to 50 MB.
What kinds of damage can it fix?
Invalid ZIP structure, malformed or truncated XML, broken relationship (.rels) files, a missing [Content_Types].xml, invalid namespace declarations and broken font or image references. For PDF it rebuilds the document structure.
Will I get everything back?
Not always. Light damage is often repaired fully, but severe damage can give partial recovery: the tool puts text first and formatting and images second, and content lost from a truncated file cannot be rebuilt.
What if the tool says it could not repair the file?
Empty files, completely invalid ZIPs and files missing their core content cannot be repaired automatically. Check the Recycle Bin, Windows Previous Versions, your cloud storage history and backups, or consider professional data recovery.
What does the repair log show?
A list of the checks and fixes: whether the ZIP structure is readable, whether [Content_Types].xml and _rels/.rels were found, which XML parts were fixed or removed, and how many issues were fixed in total.
Why does Word say the file has an error?
Word or Excel reports an error when part of the file is unreadable, for example XML that stops in the middle. Office may offer its own recovery, which often returns less than a dedicated repair.
Do I need to sign up or install anything?
No. It runs in your browser with no account and no software to install.
Are my files private?
Files are processed on the ToolTiny server and deleted automatically within about 10 minutes. Upload only documents you are allowed to share, and follow your company policy for confidential files.